
An AI agent understands information, makes decisions, and acts within a system. It can act autonomously to complete tasks and improve processes, integrating with co-pilot and automation.
Explore the Microsoft 365 AI and automation ecosystem, linking Copilot, Copilot Studio, Power Platform, SharePoint, Teams, Word, and Excel to build intelligent agents and automated processes.
Learn to draft modular agent instructions by separating tone, style, rules, exceptions, sources, and actions, boosting stability, maintainability, and scalability for business automation.
Apply a/b testing to ai agents by comparing two instruction variants to optimize accuracy, speed, errors, and user satisfaction, and let data decide the best agent configuration.
Explore how AI agents in Microsoft 365 complement Copilot in Word, Excel, and Teams to orchestrate intelligent automation, with the agent deciding tasks and apps executing them.
Demonstrates configuring prompts to enforce internal expense policies and thresholds for approval. Shows creating a SharePoint expense form with fields for applicant name, department, description, amount, justification, and email.
Access enterprise agents in SharePoint via the top right open agents menu, use generic prompts to summarize updates, and choose specific agents such as all company or internal expense policy.
Explore Copilot Studio tools that add requests to analyze or transform text, documents, or images, and design agent flows with actions triggered by commands and custom connectors.
Learn to build an HR assistant with Copilot Studio and Excel that manages temporary absences, filters candidates by availability, training, and experience, and suggests suitable internal cover options.
Enable Claude (Anthropic) in Copilot by using admin settings to select AI providers. Obtain administrator access, then watch features appear gradually, unlocking over hours after activation.
Learn to build flows in Power Automate with the new designer, compare it to the older editor, and understand triggers and variables differences.
This course structure guides learners from Power Automate fundamentals to building intelligent flows and Copilot Studio agents for HR tasks like internal consultations, document management, and employee communication.
Explore how Power Automate now lets you select from multiple AI models, including 4, 4.1 mini, standard 4.1, GPT 5 chat, and premium GPT, for deeper reasoning and precision.
Leverage Power Automate desktop to automatically extract tables from a pdf and export them to Excel, enabling on-demand data updates and time savings through automated workflows.
Explore text manipulation in power automate desktop by extracting emails and phone numbers from documents, and learn how automation can streamline resume processing and data extraction.
This course contains the use of artificial intelligence.
Automating tasks is no longer enough. Today’s organizations need intelligent processes capable of connecting data, people, AI, and automation across the Microsoft 365 ecosystem.
In this course, you will learn how to use Microsoft Copilot, Power Automate, and AI Agents to automate real business processes—without writing a single line of code.
Throughout the training, you’ll discover how to evolve from traditional automation into modern, AI‑driven workflows using tools like Copilot, Power Automate, Outlook, Teams, SharePoint, and Microsoft 365.
You will also learn how to build intelligent agents that can help you manage tasks, provide information, automate repetitive processes, and boost productivity in real business environments.
This course follows a practical, professional approach, featuring real‑world examples applied to departments such as Human Resources, Administration, Operations, and Business Management.
What will you learn?
• Build modern business automations with Power Automate • Use Microsoft Copilot to generate workflows through prompts • Design intelligent processes connected to Microsoft 365 • Automate repetitive tasks and save time in daily work • Integrate Outlook, Teams, Excel, and SharePoint into automated flows • Create AI agents to support business processes • Design automations focused on productivity and efficiency • Understand the new evolution of business automation powered by AI
This course is not just about learning tools.
The goal is to help you develop a new way of thinking about business automation through Artificial Intelligence.
Because the future is no longer just about creating flows.
It’s about building intelligent systems that collaborate with people and automate real processes inside organizations.